Appointment Policy: * To ensure availability and timely service, we encourage clients to schedule appointments in advance through our online booking system or by calling our salon directly. * Walk-in appointments are welcome, subject to availability. Cancellation Policy: * We kindly ask for a minimum of 24 hours' notice for any appointment cancellations or rescheduling. * A cancellation fee may apply for appointments cancelled with less than 24 hours' notice or for no-shows. Late Arrival Policy: * We understand that unforeseen circumstances may arise. However, please note that arriving late to your appointment may result in a shortened service time to accommodate other scheduled clients. * We strive to maintain punctuality for all appointments and appreciate your cooperation in arriving promptly. Hygiene and Safety Policy: * Your health and safety are our top priorities. We adhere to strict cleanliness and sanitation protocols, including the use of disposable tools and regular disinfection of our equipment and surfaces. * All technicians follow proper hygiene practices and wear protective gear to maintain a clean and safe environment for our clients. Payment Policy: * We accept cash, credit/debit cards, and electronic payments for all services and retail purchases. * Payment is due at the time of service, and gratuities for exceptional service are greatly appreciated. Children Policy: * While we adore children, our salon environment is designed to provide a serene experience for all clients. To maintain a peaceful atmosphere, we kindly request that children be supervised by an adult during their visit. Feedback Policy: * Your feedback is invaluable to us as we strive to continuously improve our services. We welcome any comments, suggestions, or concerns you may have and encourage you to share them with our team. Thank you for taking the time to review our policies. We appreciate your cooperation in helping us maintain a positive and enjoyable experience for all our clients at NAILERY HAWAII.